Refund policy

Goods are non-refundable, unless faulty. Any exchanges can be made, with proof of purchase. In the interest of your health, there are no exchanges on earrings unless goods faulty. The product you exchange must be in new, unused, pristine and unmarked condition, with all the original packaging in unmarked, saleable condition. Customers will assume responsibility for all return shipping charges, including unnecessary duties and sales taxes in certain instances. If all conditions are met, an exchange can be made.

All workshop and event bookings are non-refundable and non-transferable to alternative dates or services. You may transfer your booking to another recipient prior to the event. If you or your guest are unwell and you cannot attend at late notice, we can provide a refund of the ticket price, minus a $20 cancellation fee once a medical certificate is provided.